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Skoda Ranks High On Customer Satisfaction
28th May, 2007 | ||||
Skoda, the European brand which is returning to the Australian market later this year, has been making news (again) in the UK.
If there was any doubt left in anyone’s mind about the resurgence of the Škoda brand, the 2007 J D Power Study of Customer Satisfaction will dispel those doubts. The results tell the story: Škoda is so highly rated by its owners that the brand has been ranked joint second in this year’s study. Škoda moved up one place from the 2006 position. For the third time this year, Škoda achieved top ratings from its owners:
The 2007 J D Power Study marks the twelfth consecutive year that Škoda has been in the Top Five in the study, the only manufacturer to achieve such consistent, long-running great ratings by car owners. Three of Škoda’s four models were included in the survey of respondents who have owned their cars for three years. The Fabia, Škoda’s award-winning small car, is second in the Supermini category. Škoda’s mid-size Octavia is first in the Family Car class, while the top-of-the-range Superb is rated fourth. Škoda UK Director, Chris Craft, is delighted, but not surprised by this latest success. “Having toppled Lexus from the top spot in the Top Gear customer satisfaction survey in February, and with Octavia rated as the top car in the latest Auto Express Driver Power survey, we’re delighted with the J D Power results. We put our customers at the heart of everything we do, from the design and quality of the cars that ensures they are easy and rewarding to live with, through to our retailers who take pride in the service they provide throughout the ownership of the car. This string of fantastic ratings from our customers justifies our claim that Škoda is the Manufacturer of Happy Drivers.” Some additional facts about the new – but century-old – Škoda brand:
To re-launch the brand in Australia, two models will be released. Namely, the Roomster and the Octavia. Over recent years the brand has been strengthening its image. These recent results from the UK suggest that Skoda will be a welcome brand on the Australian market. |
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